LEARN HOW WE RESPECT YOUR PRIVACY

Privacy Policy

In this policy, the words "we", "our", and "us" refer to ZyNerd and the privacy mechanism outlined identify personally identifiable or personal information that may be collected, how such information is used, and the choices You have regarding our use of this information. In addition to the terms stated in Terms of Service provided under this Website/mobile application (together “Platform”), we are committed to protecting Your privacy.

In addition to the terms stated in Terms of Service provided under this Website/mobile application (together “Platform”), we are committed to protecting Your privacy.

GENERAL

Only authorized representatives of ZyNerd use any information received from you on a need-to-know basis and as consented by you. We constantly review our systems and data to secure your personal information. In the event of any unauthorized use or disclosure of information or upon your complaint, we will investigate and take appropriate action.

Any user who disagrees with this Privacy Policy and the Terms of Service should leave the platform immediately. By continuing to use the platform, you accept this policy and any other online terms and conditions available on the platform.

APPLICABILITY

This privacy policy (“Policy”) applies to all users who access the platform and are therefore required to read and understand the policy before submitting any personal information. By submitting personal information, you consent to the use and processing of such information in accordance with this policy.

DATA COLLECTION

Personal Information:

We collect personal information, such as your name, identification number, email address, age, gender, phone number, and any other information provided during registration or any time thereafter.

Automatic Information:

We collect information automatically sent over the internet, such as IP addresses, browser types, operating systems, URLs, and other similar data.

OTP-BASED AUTHENTICATION

To access our platform, a user is required to authenticate using One-Time Passwords (OTPs) sent via SMS or WhatsApp. We do not use traditional passwords for authentication.

DATA USAGE

We use the collected data for:

  • Providing and maintaining our services
  • Improving and personalizing our platform
  • Communicating with you for transactional, service, or promotional purposes
  • Ensuring the security of our platform

PAYMENTS AND SUBSCRIPTIONS

We use third-party payment processors to handle payments for user subscriptions on packages we offer. These third-party processors adhere to stringent security standards to protect your payment information. We do not store any payment card details on our servers.

REFER AND EARN

We offer a refer-and-earn option that allows users to earn rewards by referring others to our platform. Participation in this program is voluntary. We may collect and use information related to referrals and rewards to manage and track the program.

DATA SHARING

We do not share, rent, or sell your personal information with third parties, except as disclosed in this policy. We may share your information with:

  • Third-party service providers for processing transactions
  • Authorities to comply with legal obligations
  • Affiliates for research and statistical analysis

DATA PROTECTION

We use industry-standard security measures, including SSL encryption, to protect your data. Users are responsible for securing their OTPs and access to their devices. While we strive to protect your data, internet transmissions are inherently insecure.

USER RIGHTS

You have the right to:

  • Access and modify your personal information
  • Request deletion of your personal information
  • Withdraw consent for data processing

To exercise these rights, contact us at hello@zynerd.com.

DATA RETENTION

We retain personal information as long as necessary to provide our services or as required by law. Upon your request, we will delete your data, subject to applicable legal obligations.

USER CHOICES AND OPT-OUT

You can change your contact preferences at any time by logging into your account or contacting us at hello@zynerd.com. To opt-out of communications, follow the instructions in the communication or contact us.

REVISIONS AND GRIEVANCE REPORTING

We may update this policy at any time. Significant changes will be communicated via email or a notice on our platform. If you disagree with the changes, you can withdraw your information by contacting us.

CONTACT US

If you have any questions or concerns about this Privacy Policy, please contact us at hello@zynerd.com.